Who We Are
SEO Consultant Malaysia (“we”, “us”, “our”) operates seoconsultant.com.my (the “Website”).
Contact: hafidz@seoconsultant.com.my
What This Policy Covers
- Types of information we collect
- How and why we use it
- When we share it and with whom
- Your rights and choices
- Cookies and similar technologies
Information We Collect
1) Information you provide directly
Booking forms, discovery sessions, or enquiries: name, email, phone number, website, and any details you share.
2) Information collected automatically
Device & usage data: IP address, browser, device type, pages visited, time spent, referring URLs, and approximate location.
Cookies & trackers: small files to enable functionality, analytics, and optional marketing.
3) Information from third parties
Analytics and advertising providers (e.g., Google Analytics, Meta Ads) may give us aggregated insights.
How We Use Your Information
- To respond to enquiries and deliver consultations
- To operate and improve the Website
- To send updates/marketing you’ve opted into (unsubscribe anytime)
- To measure campaign performance (if enabled)
- To comply with legal and security obligations
Cookies and Similar Technologies
We use cookies for:
- Essential operation and security
- Analytics (e.g., Google Analytics)
- Optional advertising/remarketing
Where required, we will request consent via a cookie banner. You can also manage cookies in your browser settings.
Who We Share Information With
We do not sell personal information. We may share limited data with service providers (hosting, analytics, email, scheduling) under contracts that restrict use to our instructions. We may also share information with regulators if legally required.
International Transfers
Some providers may process information outside Malaysia. We take reasonable steps to ensure safeguards consistent with Malaysian law and, where applicable, GDPR.
Data Retention
We retain information only as long as necessary. Examples:
- General enquiries: up to 24 months after last contact
- Subscribers: until you unsubscribe
- Analytics: per provider default retention
Security
We use reasonable technical and organisational measures (HTTPS, access controls). No online service is 100% secure — please take care with what you submit.
Your Rights
You may request access, correction, or deletion of your personal data by emailing hafidz@seoconsultant.com.my. If you’re in the EU/UK, you may have GDPR rights such as portability, restriction, or erasure.
Children
Our services are not directed at children under 16. We do not knowingly collect their information.
Changes
We may update this Policy periodically. Updates take effect on the “Effective Date” shown above.
Contact
Email: hafidz@seoconsultant.com.my